Privacy Policy

1. GENERAL INFORMATION

Elêva respects the privacy of its users and is committed to protecting their personal data. This Privacy Policy explains how we collect, use and protect the information you provide to us through our website www.elevavision.com.

2. DATA CONTROLLER

3. DATA WE COLLECT

We only collect the data you voluntarily provide to us through the contact form on our website:

• First and last name
• Company (optional)
• Email address
• Message or enquiry

4. PURPOSE OF PROCESSING

The personal data you provide will be used exclusively for:

• Responding to your enquiry or request for information
• Establishing initial professional contact related to our services
• Sending the requested information about our interactive presentation services

5. COMMITMENT NOT TO MISUSE YOUR DATA

6. COOKIE POLICY

7. LEGAL BASIS FOR PROCESSING

The legal basis for processing your personal data is:

• Consent of the data subject: By submitting the form, you expressly consent to the processing of your data for the purposes stated above
• Legitimate interest: In order to respond to your professional enquiry

8. DATA RETENTION

Your personal data will be retained only for as long as necessary to:

• Respond to your initial enquiry
• Maintain professional contact if you so request
• Comply with applicable legal obligations

In any case, we will not retain your data for more than 2 years since the last contact, unless you expressly request to maintain the professional relationship.

9. SECURITY

Elêva implements the technical and organisational measures necessary to ensure the security of your personal data, including:

• Encrypted communications
• Password protection of sensitive files
• Restricted access to information
• Confidentiality protocols

10. YOUR RIGHTS

You have the right to:

• Access: Obtain information about the processing of your data
• Rectification: Request the correction of inaccurate data
• Erasure: Request the deletion of your data
• Objection: Object to the processing of your data
• Portability: Obtain a copy of your data
• Restriction: Request restriction of processing

To exercise these rights, please contact us at info@elevavision.com or at the postal address provided above.

11. COMPLAINTS

If you believe that the processing of your personal data does not comply with applicable regulations, you may lodge a complaint with the competent supervisory authority. In Spain, this is the Spanish Data Protection Agency (AEPD):

• Website: www.aepd.es
• Telephone: 901 100 099
• Address: C/ Jorge Juan, 6, 28001 Madrid, Spain

If you are based in another EU country, you may also contact your national data protection authority.

12. PROFESSIONAL CONFIDENTIALITY

Given the nature of our services related to interactive product presentations and industrial communication, Elêva maintains the highest standards of professional confidentiality. All information related to client projects will be treated with the utmost level of protection and confidentiality.

13. CHANGES TO THIS POLICY

Elêva reserves the right to modify this Privacy Policy when necessary. Any changes will be communicated through this website with reasonable advance notice.

14. CONTACT

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us: